1 Introduction
Welcome to Lakeside Web Dev ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
2 Information We Collect
When you submit a support request or otherwise contact us, we may collect:
- Name
- Email address
- Phone number
- The contents of your support request or message
We do not intentionally collect sensitive personal information.
3 How We Use Your Information
We use your information to:
- Respond to support requests
- Communicate about your inquiry
- Send confirmation emails
- Provide requested services
- Improve customer support
- Protect our website from misuse or fraud
We do not sell your personal information.
4 Third-Party Services
We use Resend to send support confirmation emails and other transactional emails related to your support requests.
When an email is sent, the information necessary to deliver that email (such as your email address and message details) may be processed by Resend in accordance with its privacy practices.
5 Cookies
Our website uses only cookies that are necessary for the website to function properly.
We do not currently use cookies for advertising, behavioral tracking, or analytics.
6 Data Retention
We retain submitted information only as long as reasonably necessary to:
- Respond to support requests
- Maintain business records
- Comply with legal obligations
- Resolve disputes
7 Data Security
We take reasonable administrative and technical measures to protect the information you provide. However, no method of transmitting or storing information over the Internet is completely secure, and we cannot guarantee absolute security.
8 Your Rights
Depending on where you live, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of information we hold about you.
To make such a request, please contact us using the information below.
9 Children's Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
10 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11 Contact
If you have questions about this Privacy Policy, please contact us through the contact information provided on our website.